Returns & Exchanges

We want you to feel confident in your Simone Pérèle purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. For hygiene reasons, please ensure all lingerie and swimwear are tried on over your own undergarments.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging, ensuring all boutique tags and hygiene seals remain intact and undamaged.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your parcel.

4

Receive Your Refund

Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing